At BixPrime, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our IPTV services.

1. Information We Collect When you purchase a subscription or contact our support, we only collect the essential information needed to provide the service:

• Your Name and Email Address (for delivering your IPTV credentials).
• Your IP Address and Device MAC Address (strictly used by our server’s security system to prevent account sharing and unauthorized access).

2. How We Use Your Information We use your information exclusively to:

• Deliver your IPTV subscription and setup guides.
• Provide technical support and respond to your inquiries.
• Process your payments securely (we do not store credit card numbers or PayPal login details; these are handled safely by our payment processors).

3. Data Security and Sharing We will never sell, rent, or share your personal information or viewing habits with third parties, advertisers, or agencies. Your data is stored on secure, encrypted servers.

4. VPN Usage We respect your digital privacy. BixPrime is 100% VPN-friendly, and we encourage the use of a Virtual Private Network if you wish to add an extra layer of encryption to your streaming traffic or bypass local ISP restrictions.